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Monday
May202013

The State of Remote Deposit Capture 2013

In the second quarter of 2013, CFC Technology surveyed 72 financial institutions from across the US on the state of remote deposit capture. Survey participants were institutions that ranged in asset size from $500 million to $2 billion. The data we collected was fascinating. Check out this infographic summarizing what we discovered.

VIEW INFOGRAPHIC

Wednesday
Mar202013

Webinar: What’s Next? Project Planning for Remote Deposit Capture and Other Cash Management Products

Our latest webinar is now available for viewing online! Here are some details about the presentation: 

You’ve added a new cash management service such as Positive Pay, Loan Sweep or even RDC to your suite of business products, but now what?

  • Have you written agreements for your board to approve?
  • What do your merchant risk assessments look like?
  • How are you going to train your staff?
  • Who is leading the implementation process?

During this webinar, you will learn how to build a robust project plan that will make implementing your new cash management products easy. Presenter Tom Houston, from T. Houston Technology Group, will discuss key implementation elements that should be addressed to ensure both regulatory compliance and product success.

Friday
Feb152013

Feature Fridays: Rick Yates

It is Friday, folks! Today we’re featuring Rick Yates, our checking imaging/POD/ruggedly-handsome (check out those pictures!) Implementation Specialist. Rick’s CFC ties date back to a time when dinosaurs roamed the earth and checks were transferred via Pony Express.

What does all of this mean exactly? Well, it means that Rick knows his stuff. He’s an expert at what he does. Ever wonder why that computer screen of yours keeps going blue right when you’re in the middle of composing a *very* important document? Well, Rick knows. He’s pretty awesome like that, and he’s here to help.

So Rick, what is it about your role at CFC that you love? 
I make stuff work.  And because of that, people are generally happy to see me.

Where did you grow up?  
Peoria, IL where everyone except me worked at Cat.

Where did you go college/grad school? 
University of Illinois – Urbana

If you could be a super-hero, what would your super-hero power be? 
Being in two places at once.

Favorite activities? 
Visiting grandkids—and then leaving.  Enjoy anything on the water: boating, fishing, kayaking.

Favorite quote? 
To quote the "A-team," I love it when a plan comes together.

Favorite song? 
"Taking Care of Business" – Bachman-Turner Overdrive

Friday
Feb152013

Webinar: Un-Complicating Remote Deposit Capture

Our latest webinar is now available for viewing online! Here are some details about the presentation: 

Looking for a way to improve RDC operational efficiencies?  Struggling for ways to reach more small business customers?  Do you want to lower your cost of offering RDC services?  Engaging in a managed services approach when it comes to technology is a proven way to save time and money. 

At CFC, we offer 100% outsourced remote deposit capture services with:

  • Month-to-month merchant contracts
  • Bundled pricing options with and without merchant scanners
  • On-going education for your staff on how to use and sell RDC
  • Year-round marketing programs that include measureable email campaigns and events
  • Help desk support that answers hardware and software questions for your RDC merchants

Our RDC Managed Services™ team becomes an extension of your financial institution so you can focus on banking and growing your business.

Friday
Feb012013

Feature Fridays: Susan Miller

This week’s Feature Friday is all about Susan Miller, our veteran Director of Strategic Accounts. Her amazing knowledge of remote deposit capture and mobile banking come from her never-ending search for answers (just ask our team of product managers!). A Samsung lover to the core, Susan’s on a mission to make sure that her people—clients, coworkers, and prospects alike—are taken care of.

So what's Susan like when she’s not making sure that we’ve all got what we need to do our jobs to the best of our abilities? Check out her answers below! 

What is it about your role at CFC that you love?
I enjoy the relationship that builds between the bank, CFC, and myself. It's very rewarding to assist banks in un-complicating their Capture Solution “pain” points in order to help them continue to grow.  I also enjoy the camaraderie and work ethic that my colleagues show; it pushes me to do the same!

Where did you grow up?
Minnetonka, MN

Where did you go college/grad school?
Wartburg College (<------FANCY!)

If you could be a super-hero, what would your super-hero power be?

Freezing objects with my breath like Blossom, the Powerpuff Girl.

Here's a little description of Blossom in case you don’t know who she is…

Blossom is the self-proclaimed leader of the Powerpuff Girls. Her personality ingredient is "everything nice", her signature color is pink, and she has long red hair with a red bow. She was named for having spoken freely and honestly to the Professor shortly after her creation (See Powerpuff Girls: The Movie). She is often seen as the most level-headed and composed member of the group and also strong and determined. Her unique power is freezing objects with her breath as seen in the episode "Ice Sore."

Favorite activities?
Golf, figure skating, and swimming.  I also enjoy spending time with my two boys.

Favorite candy?
Gummy Bears

Favorite quote?
This is more recent favorite quote:

“I really don't think life is about the I-could-have-been. Life is only about the I-tried-to-do. I don't mind the failure but I can't imagine that I'd forgive myself if I didn't try.” Nikki Giovanni

Favorite song?
Midnight Passes 이밤이 지나가면 – Kim Hyun Joon